All American Do it Center

The Do It Best network of independent owners is well represented with this clean, well laid out store that offers a complete source of all your construction needs. The rental center offers ground moving equipment at the big end. The decorating center has eye catching displays that are well lit. The staff was friendly, helpful and courteous. Although I did not go into the lumber yard, it appeared to be well stocked. There is also what I hope is a spring area for plants. Today I stopped in for a roll of coil stock to wrap around the bird feeder post, and some hooks to hang plants from. There was a good selection of both.

I had nothing but issues with them in Tomah from steel roof issues with sizes, not fitting together because they bent the connector side funky! Had some special order siding came in busted they wouldn't replace it after waiting months for it and it didn't all come in! Then told me it was all payed for and when the rest gets in just stop in and get it which I did and now they are billing for it! I'll never do business with them again! I'll take my construction business to menards or home depot from now on!

Ordered metal roofing.....wait 1 week. Then they called and it's an additional 5 days to have it delivered 3 minutes down the road after paying their delivery fees. Spoke with Steve at the Tomah store......let's just say his customer service skills were just as good as the delivery speed.....rude and disrespectful.! Not sure why I choose to support this local business when the bigger home stores are cheaper and deliver faster even though they are 42 miles away.

Very unhelpful to women. My husband returned the same item as I did on a different day and got way better service and much more direct information. I was treated like I was incompetent and there was a lot of heavy sighing with the service I received instead of a pleasant smile and helpful comments like my husband had received. We will be driving to LA crosse or Sparta for hardware instead. -we both returned a bag of concrete. My husband returned his about a week ago but honestly I couldn't tell you the date or the time. I returned mine 9/12/2022 at 2:04 pm according to the receipt. I think we dealt with different people at both the front counter and the back counter. He was told at the front counter that he needs to return it in the back and then it was smooth sailing from there. I did not have a receipt and neither did he. I walked in from pouring rain with a 60 lb concrete bag and my toddler in my other arms so I was struggling with I walked in. Immediately when I walked in the front clerk asked me, while my toddler was screaming, if I had gotten the concrete from outside. I had answered her honestly that I did not know where it came from because when we picked it up we checked it out from the back counter and then they just had it ready for us. I went to the back counter because that's where my husband had returned his. I was told at the back counter, "I wish you would have brought it through the back because then you could have just unloaded it without getting it wet from the rain". Then the back counter worker brushed me off and told me that I could go ahead and bring it up front to get it returned. I continue shopping and everybody else was helpful and then I went up front where they told me that I should have returned it in the back because they can't ring it up in the front. She then proceeds to tell me that she wishes I would have done it differently because she can't lift it out of the cart. I proceeded to tell her that I would lift it and get it out of the way and set it somewhere else if that would be more helpful. The front desk worker continuously ignored what I was saying or just saying it's fine it's fine mumbled under her breath. When I left I said thank you to the front desk worker because I understand that if it wasn't her place to return that I was appreciative of her assistance and she continued to ignore me. I left pretty disappointed in the service and I was honestly ready to leave my return and my purchase there and walk out.

My family and me shop here all the time . They don't put prices on any of the flooring. There are alot of unfilled shelves and displays in the shower area for example the shower doors are non-existent except for the one display that holds 5 of them but only has 2 in it. It's been like this for a long time now. It just makes more sense to drive out to lacrosse for flooring bc we can see the prices with out waiting for an employee or having to sit down with some designer when we just want to get in and get out. Would not recommend this store, sorry.

Most of the staff is always very helpful. The guy in the lumber yard went over the pros and cons of using different varieties of materials for my project and answered several questions to make sure I had all of the information to make an informed decision. There was a young man working the paint counter who asked if I needed assistance and when we weren't able to find what I was looking for, he happily looked it up on the computer and then took me out to the garden center (which was not technically in operation yet) and showed me the different options that they did have in stock that were out there. I've always had really great luck with most everything I've tried to accomplish with them. There is almost always a significant wait if you need to get something from the back counter, so be prepared for that. Usually there is 1 or 2 workers and just as many people waiting to be serviced and that counter (for lumber and brick needs, etc) always takes a long time for each customer.